We offer both warranty and non-warranty repair and refurbishment of your faulty units. We also offer replacement parts for all our units. Please follow instructions below.

For both warranty and non-warranty repair, please download this returns form and send it, with your unit to:

Traction Direct US Service Centre
1356 Harrington Road
Havertown
PA 19083-2029

Email: us.repairs@traction-direct.com

Tel: 610-605-3634

Upon receipt of goods a repair quote will be emailed to the supplied contact email address.

Warranty claims will be dealt with automatically.

Goods returned without contact details will be held for 1 month before disposal.

For customers outside of USA & Canada, please click here.

For replacement parts, click on your model to be taken to the correct page.

MPL50

BSU2-50

SSU2-50

BSU2-125B (90A)

CDU-1

MPL50-LI