WARRANTIES & SERVICING
We offer both warranty and non-warranty repair and refurbishment of your faulty units. We also offer replacement parts for all our units. Please follow instructions below.
For both warranty and non-warranty repair, please download this returns form and send it, with your unit to:
Traction Direct US Service Centre
1356 Harrington Road
Havertown
PA 19083-2029
PLEASE NOTE: If you are sending a faulty unit you do not need to include the power cords, unless you believe they are faulty too.
Email: us.repairs@traction-direct.com
Tel: 610-605-3634
Upon receipt of goods a repair quote will be emailed to the supplied contact email address.
Warranty claims will be dealt with automatically.
Goods returned without contact details will be held for 1 month before disposal.
For customers outside of USA & Canada, please click here.